Terms and Conditions Policy

Effective Date: 1st January 2025

Welcome to Sassiglow!,Please read these Terms and Conditions ("Terms") carefully before using our website, services, and products.

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1. Website Owner, the Offering, and Binding of Terms

This website is owned and operated by Sassiglow. These Terms set forth the legally binding agreement between you ("you" or "user") and Sassiglow ("we," "us," or "our") regarding the access and use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use this website.

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2. Who Can Use the Website; Account Requirement

To use our website and services, you must:

• Be at least 18 years old or the legal age of majority in your jurisdiction.

• Provide accurate and complete registration information if you choose to create an account.

• Maintain the confidentiality of your login credentials.

• Not use the website for any unlawful or unauthorized purposes.

We reserve the right to refuse service or terminate accounts at our discretion.

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3. Key Commercial Terms Offered to Customers

All pricing, payment terms, delivery options, and descriptions of products or services are provided on the relevant pages of our website. We strive to ensure accuracy, but errors may occur. We reserve the right to correct any errors or omissions and to cancel orders resulting from them.

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4. Return and Refund Policy

Please refer to our [Return & Refund Policy page] for full details. In general:

• Returns are accepted within 14 days of purchase.

• Items must be unused and in original packaging.

• Refunds will be issued to the original payment method.

• Some products/services may be non-refundable (e.g., digital downloads or custom items).

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5. Retention of Right to Change Offering

We reserve the right to modify or discontinue our products or services without notice at any time. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of any offering.

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6. Warranties & Responsibility for Services and Products

All services and products are provided "as is" and "as available." We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the services will be uninterrupted or error-free.

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7. Ownership of Intellectual Property, Copyrights and Logos

All content on this site, including text, graphics, logos, images, and software, is the property of Sassiglow and is protected by intellectual property laws. You may not reproduce, distribute, or use any part of the site without prior written permission.

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8. Right to Suspend or Cancel User Account

We may suspend or terminate your access to the website at our sole discretion, without notice or liability, if you violate these Terms or use the site in a manner that is harmful or disruptive to others.

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9. Indemnification

You agree to indemnify and hold harmless [Your Company Name] and its affiliates from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your use of the website or breach of these Terms.

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10. Limitation of Liability

To the fullest extent permitted by law, [Your Company Name] shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues arising from your use of our website or services.

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11. Right to Change and Modify Terms

We reserve the right to modify these Terms at any time. Changes will take effect immediately upon posting. Continued use of the website constitutes acceptance of the modified Terms. Please review them periodically.

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12. Promotional Emails and Content

By signing up, you consent to receive promotional emails and content. You can opt out at any time by clicking the “unsubscribe” link in our communications.

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13. Preference of Law and Dispute Resolution

These Terms are governed by the laws of the United Kingdom. Any disputes arising from these Terms or your use of the website shall be resolved exclusively in the competent courts of the United Kingdom.

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14. Customer Support Details & Contact Info

If you have any questions or need support, please contact us at:
📧 Email: info@sassiglow.co.uk
📞 Phone: 07831811806
📍 Address: Northwode, Ring Street, Stalbridge, Dorset, DT102LZ

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15. Provisions for Websites with User Communities

If you participate in a forum, blog, or community feature on our site, you must:

• Treat others with respect.

• Not post offensive, defamatory, or unlawful content.

• Understand that all content you post is publicly visible.

• Grant us a non-exclusive license to use, modify, and display your content.

We reserve the right to remove user-generated content that violates these rules or our community guidelines.

Let me know if you'd like this in downloadable format (PDF/Word) or want help tailoring it for a specific industry or jurisdiction.